Help · 2 min
Receive your first negotiation
What triggers a negotiation, how to follow it, and what to do if nothing happens.
The goal
This step ticks itself: it is done as soon as a visitor on your shop opens a negotiation. There is nothing to configure, but a few settings help.
How to encourage it
- Check that your strategy is Active and that your rules cover products people visit.
- Start with products that get traffic but convert little: those are where a buyer hesitates.
- Tell loyal customers or your newsletter: the button is discreet by nature.
Where to follow it
In the dashboard, the Intentions page lists every negotiation: the product, the proposed price, the outcome.
Illustration coming soon
public/support/premiere-negociation/page-intentions-en.pngHow you know it's done
The step is ticked at the first real negotiation, with its date.
It doesn't work?
If no negotiation happens after a few days:
- Check that the button shows on your products (private window).
- Widen your product rules, or add a second one.
- Write to us: we'll look together at what your visitors see.
A question, or stuck? Write to us: hello@bepleez.com