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Help · 2 min

Receive your first negotiation

What triggers a negotiation, how to follow it, and what to do if nothing happens.

The goal

This step ticks itself: it is done as soon as a visitor on your shop opens a negotiation. There is nothing to configure, but a few settings help.

How to encourage it

  • Check that your strategy is Active and that your rules cover products people visit.
  • Start with products that get traffic but convert little: those are where a buyer hesitates.
  • Tell loyal customers or your newsletter: the button is discreet by nature.

Where to follow it

In the dashboard, the Intentions page lists every negotiation: the product, the proposed price, the outcome.

Illustration coming soon
Screenshot of the dashboard Intentions page with one negotiation listed (product, proposed price, outcome).
public/support/premiere-negociation/page-intentions-en.png

How you know it's done

The step is ticked at the first real negotiation, with its date.

It doesn't work?

If no negotiation happens after a few days:

  1. Check that the button shows on your products (private window).
  2. Widen your product rules, or add a second one.
  3. Write to us: we'll look together at what your visitors see.

A question, or stuck? Write to us: hello@bepleez.com